Growmie
Privacy Policy Delete policy

GROWMIE PRIVACY POLICY

Effective Date: January, 2025.

Welcome to Growmie, a global platform owned and operated by Growmie Software Limited, enabling creators and instructors to host live classes and monetize their knowledge. At Growmie, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our platform and services. This policy complies with international data protection laws, including but not limited to the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and the Nigeria Data Protection Regulation (NDPR). By using Growmie, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect both personal information and non-personal data to provide, improve, and secure our services. This includes:

1.1 Personal Information

  • Full name.
  • Email address.
  • Phone number.
  • Billing information.
  • Nationality and country of residence.
  • Government-issued ID (where required).
  • Social media handles (if linked).

1.2 Usage & Device Information

  • IP address.
  • Browser type.
  • Operating system.
  • Pages visited.
  • Time spent on the platform.
  • Clickstream data.
  • Session logs.

1.3 Payment and Transaction Data

  • Payment method details (via secure third-party processors).
  • Purchase and transaction history.

1.4 Instructor-Specific Data

  • Course details.
  • Revenue reports.
  • Affiliate links and referral metrics.

2. How We Use Your Information

We use your data for the following purposes:

  • To provide access to our platform and services.
  • To personalize your experience.
  • To process transactions and payouts.
  • To send updates, notifications, and reminders.
  • To prevent fraud, abuse, and illegal activity.
  • To comply with legal obligations.
  • To improve user support and experience.
  • For analytics, marketing, and promotional campaigns (with your consent).

4. Data Sharing and Disclosure

We do not sell your personal data. We may share your data with:

  • Trusted third-party service providers (e.g., payment processors, cloud hosting, analytics tools).
  • Legal and regulatory authorities when required by law.
  • Affiliated companies within Hamrex Group, under strict confidentiality.
  • Other users, but only as necessary (e.g., when joining a class or receiving an affiliate link) All data sharing is conducted under confidentiality agreements and data processing contracts.

5. Data Storage and International Transfers

Growmie operates globally. Your information may be transferred and stored in countries outside your own. Where we transfer personal data across borders, we do so using:

  • Standard Contractual Clauses (approved by the EU).
  • Privacy Shield-certified services (where applicable).
  • Other lawful safeguards.

6. Data Security

We implement strong security measures to protect your data:

  • SSL encryption.
  • Regular security audits.
  • Multi-layered server protection.
  • Role-based access controls.
  • Secure payment gateways.

    • Despite our efforts, no system is 100% secure. Please use unique passwords and monitor your account activity.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.
  • Request correction or deletion of your data.
  • Object to or restrict data processing.
  • Withdraw consent at any time.
  • Request data portability.
  • File a complaint with a regulatory authority.

    • To exercise your rights, contact us at: privacy@growmieapp.com

8. Retention of Data

We retain personal data only as long as necessary:

  • For the purposes described above.
  • To comply with legal or contractual obligations.
  • For financial and tax reporting (usually up to 7 years).

    • After that, your data is securely deleted or anonymized.

9. Cookies and Tracking Technologies

Growmie uses cookies and similar technologies to:

  • Remember your login status.
  • Track platform usage.
  • Personalize your experience.
  • Deliver relevant advertisements (with consent).

    • You can control cookie settings via your browser or device preferences.

11. Children's Privacy

Growmie is not intended for users under 13 years old (or 16 in some jurisdictions). We do not knowingly collect data from minors. If we learn we’ve collected such data, we will delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will:

  • Update the “Effective Date” at the top.
  • Notify you via email or in-app notice if changes are significant.
  • Always keep the latest version available on our platform.

    • Your continued use of Growmie after updates constitutes acceptance of the revised policy.

13. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your data, please contact us at: