Growmie

GROWMIE TERMS & CONDITIONS OF USE

Effective Date: January, 2025.

Welcome to Growmie, a global knowledge-sharing platform owned and operated by Growmie Software Limited. These Terms & Conditions ("Terms") govern your access to and use of our mobile application, website, products, and services (collectively, the "Platform"). By accessing or using Growmie, you agree to be bound by these Terms. If you do not agree, please do not use the Platform.

1. Eligibility & Global Access

Growmie is available worldwide. By using the Platform, you affirm that you are

  • At least 18 years of age or the age of majority in your country.
  • Fully able and competent to enter into a binding agreement.
  • Not prohibited by any applicable laws or sanctions from using the platform.

2. Account Registration & Security

To access certain services, you must create an account. You agree to:

  • Provide accurate, complete, and updated information.
  • Keep your login credentials confidential.
  • Be responsible for all activities that occur under your account.

    • Growmie reserves the right to suspend or terminate any account for misuse, false information, or breach of these Terms.

3. Platform Services

Growmie provides a suite of tools that allow users to:

  • Host, sell, or attend live and recorded educational content.
  • Interact with instructors, students, or other users.

    • Growmie is not the creator of user-generated content and bears no responsibility for the accuracy, legality, or value of such content.

4. Payments, Fees, and Revenue Sharing

Growmie operates on a transparent revenue-sharing model:

  • Creators/ Instructors receive 70% of the revenue from each sale of their courses, or sessions.
  • Growmie retains 30%, which covers:
    • Marketing and promotional efforts.
    • Platform development and security.
    • Affiliate and referral payouts.
    • Administrative and operational expenses.

    • Payouts are processed within 24 hours after a class is successfully completed. Creators must ensure their wallet and payment details are correctly set up to receive funds. All earnings are subject to applicable local tax laws, bank processing policies, and currency exchange rates. Growmie reserves the right to review and update this model with prior notice.

5. Refunds and Cancellations

All enrollments and purchases made on Growmie are final unless stated otherwise. Refunds will only be issued:

  • If the course was not accessed.
  • If technical errors on our side prevented access.

    • Users are responsible for reviewing course details before enrolling or making a purchase. Chargebacks filed outside of this process may result in account suspension.

6. Instructor and User Obligations

All users agree to:

  • Comply with applicable laws, including intellectual property and data protection laws.
  • Refrain from uploading or distributing offensive, fraudulent, violent, misleading, or harmful content.
  • Avoid impersonating others or misrepresenting affiliations.

    • Growmie reserves the right to remove content or suspend users who violate these obligations.

7. License to Use Content

By uploading content or scheduling a class, you grant Growmie a non-exclusive, royalty-free, worldwide, sublicensable license to:

  • Host, use, reproduce, modify, distribute, and publicly display your content and Classes.
  • Promote your courses or classes through email, advertising, and other methods.

    • This license survives account termination.

8. Modifications and Platform Updates

Growmie reserves the right to:

  • Modify, enhance, or discontinue any part of the platform at any time.
  • Update these Terms and notify users accordingly.

    • Your continued use constitutes acceptance of these changes.

9. Third-Party Services

Growmie uses external providers (e.g., Agora, Stripe, Digital Ocean, Cloudflare, Intercom, Twilio, PayPal, Paystack etc) to enhance platform functionality. We are not liable for:

  • Failures or outages of these services.
  • Security vulnerabilities originating from third parties.
  • Changes in features or policies of integrated platforms.

    • Users are subject to the terms and privacy policies of those third parties.

10. Limitation of Liability

To the fullest extent permitted by law, Growmie and its directors, staff members and affiliates shall not be liable for:

  • Indirect, incidental, special, consequential, or punitive damages.
  • Loss of profits, revenues, data, or goodwill.
  • Unauthorised access or use of your account or data.
  • Downtime, platform errors, or third-party service failures.

    • Even if we have been advised of the possibility of such damages.

11. No Guarantee of Results

Growmie does not guarantee:

  • Earnings or income from using the platform.
  • Specific learning outcomes.
  • Career or business advancement.

    • Success is dependent on personal effort, content quality, and market factors.

12. Indemnification

You agree to indemnify and hold harmless Growmie, its directors, employees, agents, and partners from any claims or damages resulting from:

  • Your use of the platform.
  • Violation of these Terms.
  • Class your schedule, content you post, or upload.
  • Violation of third-party rights.

13. Content Disclaimer

Growmie does not endorse, guarantee, or review the content/classes published by users. We do not warrant the accuracy, legality, or usefulness of any user-generated content. Use content or enroll in a class at your own risk.

14. Force Majeure

Growmie shall not be held liable for delays or failures caused by events beyond its control, including:

  • Acts of God.
  • War, terrorism, riots.
  • Government restrictions or legal orders.
  • Power outages or internet failures.

15. Community Conduct

Users are expected to:

  • Treat others with respect and professionalism.
  • Avoid abusive language or disruptive behavior.

    • Growmie may permanently ban users who breach these values without refund.

16. Retention of Personal Information

Growmie adheres to international data protection laws (GDPR, CCPA, NDPR). We retain data:

  • As long as the account is active.
  • As required for legal, tax, or operational reasons.

    • Data types retained include names, emails, contact logs, device data, cookies, and class activities.

    User rights include access, correction, and deletion. Contact privacy@growmieapp.com for assistance.

18. Governing Law & Dispute Resolution

These Terms are governed by the laws of the Federal Republic of Nigeria. Any disputes shall be resolved in the courts of Port Harcourt, Nigeria, unless Growmie seeks injunctive relief in another jurisdiction.

19. Changes to These Terms

We may revise these Terms occasionally. Material changes will be communicated to users. Continued use of Growmie after such updates constitutes your acceptance of the revised terms.

20. Contact Information